By visiting www.PronouncedSuccess.com, you are consenting to our Terms and Conditions.

Pronounced Success

Pronounced Success provides online English pronunciation training to help students improve English speaking skills for professional and social reasons. Classes are conducted via a video conferencing tool like Zoom or Skype.

Depending on the program purchased, lessons may be individual or group courses.

To benefit from the English pronunciation training provided by Pronounced Success you must have at least a Minimal Professional Proficiency in English. This means you are able to speak English with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics

Lesson

You are required to be online and prepared for the lesson at the scheduled time.

Our website communicates time as New York City Time. It is your responsibility to convert your local time to New York City Time and make sure to book the correct times.

Lesson materials will be sent to you prior to each lesson. This may be a video or audio recording and/or PDF’s.  It is your responsibility to review the material two or three times before the lesson so you are ready to participate in the live lesson with the instructor.

Additional study material will be sent to you after each lesson. This material may be stored on private online collaboration sites such as Trello or in shared Google Doc folders. The instructor will specify the exact requirements for accessing the additional study material at the beginning of the program.

It is your responsibility to review the additional study material and complete homework assignments prior to the next lesson.

Lessons are scheduled continuously once a week for the duration of the course. It is expected that there will be no extended time off in the middle of a course.

Technical Requirements

Lessons are conducted via Zoom. You will receive a link from the instructor prior to the meeting that will allow you to join the meeting.

  • Enter the link into a browser to connect to the meeting
  • If this is your first Zoom meeting, you will be prompted to download and run Zoom
  • The Zoom launcher will download
  • Click on the zip file to install the launcher
  • You will now be able to join Zoom meetings

You are required to have a reliable internet connection, a working microphone and camera for your computer to participate in lessons.

A broadband internet is required to ensure good sound and video quality. If there is a slow internet connection (poor audio/video quality) the instructor may ask you to switch off the camera to achieve better audio quality.

Payments

You will be emailed an invoice for the selected program prior to beginning lessons.

All payments and fees are in U.S. dollars.

Payment is accepted online by credit card or PayPal.

Payments are required for the total amount of the selected program prior to starting lessons.

Cancellations and Refunds

If you are unable to attend any lesson at the scheduled time you must give notice to the instructor at least 24 hours before the scheduled time.

If you cancel a lesson with less than 24 hours notice or miss it, then you forfeit one lesson at your expense.

No refunds are available for courses or programs once any digital training materials developed by Pronounced Success have been sent to you.

You have 7 days to cancel a purchased course or program if you have not had access to the materials of the course or program

If the lesson cannot be completed due to technical issues with Zoom or Skype, you will be able to reschedule that lesson, if less than 30 minutes of the lesson were completed.

If you miss more than 2 scheduled lessons in a row or more than 3 weeks pass between sessions due to your schedule than you forfeit one lesson at your expense.

If more than 4 weeks pass between lessons due to your schedule then the instructor reserves the right to discontinue all lessons at that time with no refund.

Our Intellectual Property

The Site and Service contain intellectual property owned by Karen Fowler (Pronounced Success, LLC), including trademarks, copyrights, proprietary information, and other intellectual property.

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

Changed Terms

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.